About Alkanbiz

Alkan Business Consult is a firm believer of the dynamic changes in the financial services sector and thereforepartners with various ex-bankers and senior bankers in the financial services industry to facilitate its programs, toensure that training programs are current, practical and fit into the clients’ working environment.

Team of Alkan

Ms. Alberta Quarcoopome

Founder and CEO

The CEO of Alkan Business Consult Ltd, is a Fellow of the Chartered Institute of Bankers, Ghana, with BA (Hons) degree in Sociology with Geographyfrom the University of Ghana, an EMBA from GIMPA, and a Certified Expert in Microfinancefrom Frankfurt School of Finance and Management.She has over twenty nine years working experience in Research and Teaching and Banking, spanning various disciplines: She is currently a weekly columnist for “THE RISK WATCH” series in the Business andFinancial Times newspaper and has to date, written more than one hundred and fifty articleson various risk topics in banking. She is the author of two books: “The Twenty-first Century Bank Teller–A StrategicPartner”,and “MY FRONT DESK EXPERIENCE. A YOUNG BANKER’S STORY” She is also the Recipient of the Banking Education Category of the 2014 “Women in Banking and FinanceAwards”held in February 2015.

Mr. LEO Quarcoopome

A Certified Human Resource Professional, Conference speaker, Facilitator and Trainer with over fifteen(15) years of industry experience across Not-for-profit, Pharmaceuticals, FMCG andUpstream Oil and Gas industries.LEO holds an International Executive MBA from Paris Graduate School of Management (PGSM);he also holds a Bachelor of Education Psychologydegree from University of Cape Coast, Ghana;is a Certified Human Resource Practitioner (CHRP) from the Institute of Human ResourceManagement Practitioners, Ghana, a SHRM Senior Certified Professional (SHRM-SCP) from theSociety of Human Resource Management (SHRM), USA and a Senior Professional in HumanResource (SPHR) from the Human Resource Certification Institute (HRCI), USA.LEO is currently the Managing Partner of HRP Consult Limited, providing leading edge human resource management advisory services to clients from various industries.


An experienced banker with a first degree in BSc Administration and anMBA in Marketing from GIMPA. She has gone through the ranks as Teller, Customer Service Officer and Manager,Branch Support Manager and Assistant Branch Manager in various branches. She has a wide experience inmanaging both the front and back end of branch banking from account opening through to managinggeneralledgers, training tellers etc.As a practical trainer on the job, and a role model for young entrants in banking, hercustomer service skills and ability to handle challenging customer experiences is her hallmark. She is alwaysprepared to share these practical experiences with young bankers to exhibit professionalism in their assigned roles.

Our Skill

  • Assimilating the client institution’s vision, mission and value statements and overall strategy for staff, to factor and practicalize them into the training sessions.
  • Delivering passionate and tailor-made programs to suit the needs of theclients,followed by feedback to the Bank.
  • Grouping participants of similar roles and schedules together for easy discussions, group work and sharing of case studies.
  • Achieving maximum participation from each person to ensure personalized benefits.