About Alkanbiz
Alkan Business Consult is a firm believer of the dynamic changes in the financial services sector and thereforepartners with various ex-bankers and senior bankers in the financial services industry to facilitate its programs, toensure that training programs are current, practical and fit into the clients’ working environment.
Founder
MS. ALBERTA QUARCOOPOME
Founder and CEO
The CEO of Alkan Business Consult Ltd, is a Fellow of the Chartered Institute of Bankers, Ghana, with BA (Hons) degree in Sociology with Geographyfrom the University of Ghana, an EMBA from GIMPA, and a Certified Expert in Microfinancefrom Frankfurt School of Finance and Management.She has over twenty nine years working experience in Research and Teaching and Banking, spanning various disciplines: She is currently a weekly columnist for “THE RISK WATCH” series in the Business andFinancial Times newspaper and has to date, written more than one hundred and fifty articleson various risk topics in banking. She is the author of two books: “The Twenty-first Century Bank Teller–A StrategicPartner”,and “MY FRONT DESK EXPERIENCE. A YOUNG BANKER’S STORY” She is also the Recipient of the Banking Education Category of the 2014 “Women in Banking and FinanceAwards”held in February 2015.
Our Skill
- Assimilating the client institution’s vision, mission and value statements and overall strategy for staff, to factor and practicalize them into the training sessions.
- Delivering passionate and tailor-made programs to suit the needs of the clients, followed by feedback to the Bank.
- Grouping participants of similar roles and schedules together for easy discussions, group work and sharing of case studies.
- Achieving maximum participation from each person to ensure personalized benefits.
LIST OF INSTITUTIONS TRAINED BY ALKAN BUSINESS CONSULT OR BY THE CEO ON BEHALF OF OTHER INSTITUTIONS
| INSTITUTION | TRAINING PROGRAM |
| NEW YORK CONSTRUCTION MALL | BUILDING A SOLID FOUNDATION FOR A GREAT BRAND |
| ECOBANK GHANA | PROFESSIONALISM AND EXCELLENCE IN BANKING OPERATIONS (FOR NEW MANAGER TRAINEES) |
| ON BEHALF OF THE CHARTERED INSTITUTE OF BANKERS, GHANA | PERSONAL BRANDING AND GROOMING FOR PROFESSIONALSTELLER MANAGEMENT – A TRANSFORMATIONAL APPROACH (APEX BANK STAFF)BANKING OPERATIONS (FOR MANAGER TRAINEES OF ECOBANK)BANKING OPERATIONS AND ETHICS (BANK-WIDE VIRTUAL TRAINING FOR ABSA BANK STAFF)BANKING OPERATIONS IN A DIGITIZED ENVIRONMENT (VIRTUAL TRAINING) |
| GA RURAL BANK LTD | MANAGING PERSONALITY CONFLICTS IN THE WORKPLACE (FOR ALL SENIOR STAFF) |
| SERVICES INTEGRITY SAVINGS AND LOANS | PROFESSIONALISM AND EXCELLENCE IN BANKING OPERATIONS |
| ON BEHALF OF CHINA-EUROPE INTERNATIONAL BUSINESS SCHOOL (CEIBS)- AMENFIMAN RURAL BANK | TECHNICAL BANKING – BANKING OPERATIONS, OPERATIONAL RISK & COMPLIANCE |
| ON BEHALF OF NATIONAL BANKING COLLEGE (UNDERTAKEN ANNUALLY) | CUSTOMER SERVICE AND MANAGING PEOPLE (FOR MANAGERS)CUSTOMER SERVICE AND FEE-INCOME RISKS (FOR MANAGERS)REVITALIZED CUSTOMER SERVICE & RELATIONSHIP MANAGEMENT (FOR MANAGERS AND RMs)CERTIFIED CASHIERING AND FRONTLINE MANAGEMENT (FOR FRONT-LINERS)OPERATIONAL RISK FOR BRANCH MANAGERSMANAGING PEOPLE (FOR TEAM HEADS & SUPERVISORS) |
| OMNI BANK | PROFESSIONALISM & EXCELLENCE IN BANKING (35 BRANCH MANAGERS) |
| THE BEIGE GROUP | PROFESSIONALISM & EXCELLENCE IN BANKING (2,150 STAFF OF THE GROUP) |
| FIASEMAN RURAL BANK | CUSTOMER SERVICE AND RISK MANAGEMENT (240 STAFF) |
| UNICREDIT | CUSTOMER SERVICE EXCELLENCE (115 BRANCH STAFF) |
| SOVEREIGN BANK | PROFESSIONALISM AND EXCELLENCE IN BANKING OPERATIONS (FOR 26 BRANCH & HEAD OFFICE STAFF) |
| CAPITAL BANK | EFFECTIVE BRANCH MGT (FOR 70 MANAGERS) |
| CAPITAL BANK | PROFESSIONALISM AND EXCELLENCE IN FRONTLINE OPERATIONS (FOR 91 BRANCH STAFF) |
| THE ROYAL BANK | PROFESSIONALISM AND EXCELLENCE IN FRONTLINE OPERATIONS (FOR 261 STAFF FROM ALL BRANCHES & SOME HEAD OFFICE STAFF) |
| UNION SAVINGS AND LOANS LTD | RISK MANAGEMENT PRINCIPLES (FOR 15 BRANCH STAFF) |
| UNION SAVINGS AND LOANS LTD | MANAGING PEOPLE (FOR MANAGER TRAINEES) |
| REOB-FEKAMS MICROFINANCE CO. LTD | FRAUD & OPERATIONAL RISK IN BANKING (ALL STAFF) |
| REOB-FEKAMS MICROFINANCE CO. LTD | REVIEW OF INTERNAL PROCESSES & CONTROLS |
| TI MICROFINANCE | BUILDING A SOLID FOUNDATION (ALL STAFF) |
| MIDLAND SAVINGS AND LOANS LTD | CUSTOMER SERVICE & RELATIONSHIP MANAGEMENT (FOR 90 BRANCH STAFF) |
